Terms and Conditions

1. Introduction:

Welcome to bepay, your trusted partner in digital and hybrid payments. bepay is a service provided and operated by bepay. bepay is a secure, compliant, and user-friendly decentralized, non-custodial, peer-to-peer payment platform that enables individuals and businesses to transact for goods and services by the use of fiat currency (where allowed by the law), cryptoassets, and Central Bank Digital Currencies (CBDCs), all taking place through a barter mechanism. Our platform integrates seamlessly with various financial systems, providing users with a fast, low-cost, and reliable way to make payments, conduct commerce, and manage transactions globally.

Users acknowledge that the value of cryptoassets and virtual assets is highly volatile. Transactions involving cryptoassets carry a risk of partial or total loss. Users accept these risks fully and voluntarily.

By accessing and using bepay, you agree to abide by the terms and conditions outlined in this document. These terms govern your relationship with bepay, including your rights, responsibilities, and obligations while using our services. If you do not agree to these terms, you should refrain from using the platform.

At bepay, we prioritize compliance, security, and transparency. We operate under a strict regulatory framework to ensure adherence to Anti-Money Laundering (AML), Know Your Customer (KYC), and other financial regulations. These measures protect users from fraud, unauthorized access, and financial crime.

This agreement applies to all users, including individual consumers, merchants, and businesses that integrate bepay's services for financial transactions. bepay reserves the right to update these Terms periodically, and continued use of the platform indicates acceptance of any revisions.

2. Definitions:

bepay: The hybrid payments and commerce platform that facilitates digital transactions using cryptoassets, fiat currencies, and Central Bank Digital Currencies (CBDCs).
User: Any individual, business, or entity that registers for or accesses bepay's services, including customers making payments, merchants accepting transactions, and partners integrating bepay's payment solutions.
Merchant: A business or entity that accepts payments through bepay's platform for goods and services.
Cryptocurrency: A form of digital asset secured by blockchain technology, including but not limited to Bitcoin (BTC), Ethereum (ETH), stablecoins, and other supported tokens.
Fiat Currency: Government-issued currency such as USD, EUR, GBP, INR, and others, which are legally recognized as money.
Central Bank Digital Currency (CBDC): A digitized version of a nation's fiat currency, issued and regulated by a central bank.
Know Your Customer (KYC): A verification process required for users to confirm their identity before using the bepay services, ensuring compliance with financial regulations.
Anti-Money Laundering (AML): Policies and procedures implemented to prevent bepay from being used for illegal financial activities, fraud, or terrorism financing.
Transaction Fees: The costs associated with processing payments through bepay, which may vary based on transaction type, network conditions, or jurisdiction.
Wallet: A digital tool that stores cryptoassets and allows users to send, receive, and manage their funds.
P2P Transactions (Peer-to-Peer Payments): A direct transfer of funds between two users, enabling seamless crypto-to-crypto or crypto-to-fiat exchanges.
Decentralized Finance (DeFi): A blockchain-based financial ecosystem that operates without traditional banks, allowing users to lend, borrow, and trade digital assets.
Blockchain: A decentralized, distributed ledger technology that records all cryptocurrency transactions securely and transparently.
Regulatory Compliance: Adherence to legal requirements, financial guidelines, and government policies governing digital payments and cryptocurrency transactions.
Service Suspension: Temporary or permanent restriction of access to bepay's services due to suspected fraud, non-compliance, or violations of these Terms.

3. Eligibility:

To use bepay, you must:

Be at least 18 years old.
Not be located in restricted jurisdictions (e.g., North Korea, Iran, Myanmar, Russia) or unsupported jurisdictions (check the website before your onboarding or any funds/cryptoasset transfer).
Provide necessary KYC/KYB documentation and pass the verification as per the applicable law and guidelines of the state in question.

4. User Account Registration:

Users must register with accurate personal or business details.
bepay reserves the right to suspend accounts for false or misleading information.
Users are responsible for safeguarding login credentials.

5. Services:

bepay offers a comprehensive suite of hybrid payment/barter solutions designed to facilitate seamless transactions between individuals, merchants, and businesses for goods and services. The services include, but are not limited to:

5.1. Digital Payments (Fiat & Cryptocurrency)

Users can send and receive payments using fiat currency (where allowed by law and upon full compliance with the required standards, registrations, and authorizations), cryptoassets (Bitcoin, Ethereum, compliant stablecoins), and Central Bank Digital Currencies (CBDCs).
bepay enables cross-border transactions, allowing users to pay in different currencies without the need for traditional banks.
Users can convert digital assets into fiat and vice versa, based on market rates.

5.2. Merchant Payment Processing

Businesses and merchants can integrate bepay as a payment gateway to accept digital and fiat transactions from customers globally.
bepay supports e-commerce, in-store POS (Point of Sale), and NFC-based payments.
Merchants receive real-time transaction analytics and automated reconciliation reports.

5.3. Peer-to-Peer (P2P) Transfers

Users can instantly transfer funds between bepay accounts with zero fees.
Transactions are executed securely on the bepay blockchain infrastructure, ensuring security, transparency, and immutability.

5.4. Subscription & Recurring Payments

bepay may offer a subscription-based payment feature for users who need automated tax calculation for filing and billing for services such as streaming, memberships, and SaaS platforms.
Recurring payments can be customized based on frequency and transaction limits.

5.5. Decentralized Finance (DeFi) & Staking Services

Users can earn rewards by making payments in cryptoassets, and/or staking cryptoassets within bepay's integrated DeFi ecosystem (where permitted by the law).
bepay enables access to liquidity pools, lending, borrowing, and yield farming options (where allowed by the law and in compliance with the national law of each state).

5.6. Offline & NFC-Based Transaction

bepay provides offline transaction capabilities, allowing payments even in areas with limited internet connectivity.
NFC-enabled payments are supported for contactless in-store purchases, improving transaction speed.

5.7. Customer Support & Dispute Resolution

bepay offers 24/7 customer support for payment disputes, transaction failures, and account security issues.
Users can escalate unresolved disputes through the platform's dispute resolution center.

6. User Registration Process (SOPs):

6.1. User Registration & KYC Verification

To access bepay's services, users must:

Complete the registration form with accurate personal or business details.
Undergo KYC verification by providing government-issued identification, proof of address, and any other requested documents.
Maintain up-to-date information and promptly update any changes in personal or business details.

6.2. Transaction Processing & Settlement

Crypto transactions are typically processed within minutes, subject to blockchain network conditions.
Fiat transactions may take 1-5 business days, depending on the banking network and jurisdiction.
Users must verify all payment details before confirming transactions, as cryptocurrency transactions are irreversible.

6.3. Security & Account Protection

Users must:

Enable Two-Factor Authentication (2FA) for additional security.
Safeguard their private keys, passwords, and personal account credentials.
Report any suspicious activity, unauthorized access, or security breaches immediately to bepay's support.

6.4. Dispute Resolution for Transactions

In the event of a failed transaction, incorrect payment, or dispute, users should:

Contact bepay's customer support within 48 hours of the transaction.
Provide necessary details, including transaction ID, wallet address, and any supporting documents.
Await investigation results, which may take 5-10 business days, depending on the complexity of the case.

7. Intellectual Property Rights (IPRs):

7.1. Ownership of bepay's Intellectual Property

All content, technology, design elements, branding, software, and features available on bepay's platform, including but not limited to logos, trademarks, copyrights, source code, smart contracts, website layout, user interface, and proprietary algorithms, are the exclusive property of bepay and its licensors.
Unauthorized use, reproduction, modification, distribution, or exploitation of any bepay trademarks, patents, copyrights, or trade secrets is strictly prohibited and may result in legal action.

7.2. License to Use bepay Services

bepay grants users a limited, non-exclusive, revocable, non-transferable license to access and use the platform for lawful and personal/commercial transactions in compliance with these Terms.

This license does not confer ownership rights over any part of the platform.

Users are strictly prohibited from:

Reverse engineering or attempting to derive the platform's source code.
Modifying, copying, or distributing bepay's content or services.
Using bepay's intellectual property without prior written authorization.

7.3. User-Generated Content & Feedback

If a user provides feedback, suggestions, or product improvements, bepay reserves the right to use such input without compensation or credit to the user.
Users must ensure that any content uploaded to bepay (such as reviews, comments, or merchant descriptions) does not infringe upon third-party copyrights, trademarks, or other intellectual property rights.

8. Compliance & Security:

bepay operates under a strict regulatory framework, ensuring adherence to financial laws, anti-fraud measures, and industry standards.

8.1. Regulatory Compliance

bepay complies with global Anti-Money Laundering (AML), Know Your Customer (KYC), and Counter-Terrorism Financing (CTF) regulations.
Users must complete KYC verification before accessing certain services, including large transactions and fiat withdrawals.
bepay operates under the supervision of financial regulatory bodies in applicable jurisdictions and follows all local laws regarding digital assets, taxation, and financial transactions.

8.2. User Verification & KYC Process

Users must provide government-issued identification, proof of address, and other verification documents during registration.
Business accounts may require additional documentation, such as business licenses and financial statements.
bepay has the right to suspend or terminate accounts that fail KYC verification or are flagged for suspicious activities.

8.3. Fraud Prevention & Anti-Financial Crime Measures

bepay uses AI-driven fraud detection and transaction monitoring to identify suspicious activities.
Users must report any unauthorized transactions or suspicious account activity immediately.
bepay collaborates with law enforcement agencies and financial regulators to combat fraud, money laundering, and illegal financial activities.

8.4. Data Encryption & Cybersecurity

All user data is protected with bank-grade encryption (AES-256) to prevent breaches and unauthorized access.
bepay enforces multi-factor authentication (MFA) to enhance account security.
Transactions are processed through a secure blockchain infrastructure, ensuring immutability and transparency.

8.5. Risk Disclosure & User Responsibility

Users acknowledge that cryptocurrency transactions are irreversible and must verify payment details before initiating transfers.
bepay is not responsible for market volatility, token devaluation, or losses resulting from personal trading decisions.
Users must secure their private keys and account credentials to prevent unauthorized access.

9. Fees and Charges:

Transaction fees apply based on network conditions and processing requirements.
bepay reserves the right to modify fee structures with prior notice through an update on their portal.

10. Limitations of Liability:

10.1. General Disclaimer

bepay provides its services on an "as is" and "as available" basis without any explicit or implied warranties, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
While bepay implements advanced security measures, it cannot guarantee that the platform will be completely free from errors, interruptions, security breaches, or technical issues.
bepay shall not be held responsible for any indirect, incidental, consequential, punitive, or special damages, including but not limited to:
- Loss of profits, revenue, business opportunities, or goodwill.
- Delays or failures in processing transactions.
- Unauthorized access to user accounts, unless due to bepay's negligence.

10.2. Cryptocurrency & Market Risks

Users acknowledge that cryptocurrency values are highly volatile, and bepay is not liable for any financial losses resulting from market fluctuations, trading decisions, or token devaluation.
bepay does not provide investment advice and is not responsible for any decisions users make regarding crypto-to-fiat exchanges, staking, or liquidity pools.
If a supported cryptocurrency or token is delisted, bepay is not responsible for losses incurred due to such removal.

10.3. Third-Party Services & External Integrations

bepay integrates with third-party services such as financial institutions, blockchain networks, and payment processors. However, bepay does not control these third parties and is not liable for their actions, fees, or service failures.
bepay is not responsible for losses resulting from hacks, smart contract failures, or cyberattacks affecting third-party blockchain protocols or external wallets.

10.4. Legal & Compliance Limitations

Users are responsible for ensuring that their use of bepay's services complies with local laws.
bepay shall not be held liable for regulatory restrictions, government actions, or bans imposed on cryptocurrency transactions in any jurisdiction.
If bepay is required to freeze, suspend, or terminate an account due to a legal request or law enforcement action, it is not liable for any resulting losses.

10.5. Technical Failures & System Downtime

bepay may occasionally perform system maintenance, upgrades, or emergency security patches, which may cause temporary service disruptions.
bepay shall not be liable for losses due to downtime, transaction delays, or data unavailability during maintenance periods.
bepay is not responsible for failures caused by force majeure events, including but not limited to:
- Natural disasters, wars, government actions, pandemics.
- Internet or network failures, cyberattacks, or unexpected blockchain malfunctions.

11. Prohibited Uses:

11.1. Unlawful or Fraudulent Activities

Users are strictly prohibited from using bepay's services for any illegal or unethical purpose, including but not limited to:

Engaging in money laundering, tax evasion, terrorism financing, or fraud.
Conducting transactions related to stolen assets, illicit drugs, counterfeit goods, or unauthorized financial services.
Using bepay as a medium for bribery, corruption, or circumventing economic sanctions.

11.2. Market Manipulation & Abusive Practices

Users must not engage in activities that disrupt the integrity of cryptocurrency markets, including:

Pump-and-dump schemes, wash trading, spoofing, or price manipulation.
Exploiting system vulnerabilities or attempting denial-of-service (DoS) attacks.

11.3. Misrepresentation & Identity Fraud

Users must not create multiple accounts to circumvent transaction limits, verification requirements, or platform policies.
Impersonation of any individual, company, or entity is strictly forbidden.

11.4. Exploitation of bepay Services

Users shall not attempt to access restricted areas of bepay's platform, interfere with service operations, or deploy automated scraping tools to extract platform data.
Any abuse of promotional offers, referral programs, or rewards systems will result in account suspension and potential financial penalties.

12. Termination:

12.1. Voluntary Account Closure by Users

Users may request to close their bepay accounts at any time by submitting a written request through customer support.
Before account termination, users must:
- Settle all pending transactions.
- Withdraw any remaining funds from their wallet.
- Ensure there are no outstanding compliance requirements.

12.2. Termination by bepay

We reserve the right to suspend or terminate accounts where required by applicable law, regulatory instruction, or internal compliance policies. Also, we reserve the right to suspend or terminate user accounts under the following conditions:

12.2.1. Violation of Terms & Conditions

If a user breaches any clauses outlined in this agreement, including but not limited to:

Engaging in fraudulent activities.
Attempting to manipulate bepay's systems.
Using bepay for illicit transactions, money laundering, or terrorism financing.

12.2.2. Failure to Complete KYC Verification

If a user fails KYC checks or provides fraudulent identity documents, bepay may immediately suspend or close the account.
Accounts with incomplete or outdated KYC information may be temporarily restricted until compliance requirements are met.

12.2.3. Regulatory & Legal Compliance Actions

If regulatory authorities or law enforcement agencies require bepay to freeze, restrict, or terminate an account, bepay will comply with such orders.
If a jurisdiction bans cryptocurrency transactions, bepay may suspend services in that region without prior notice.

12.2.4. Security Threats & Suspicious Activity

If bepay detects hacking attempts, security breaches, unauthorized access, or suspicious transactions, it reserves the right to:

Temporarily suspend the account.
Require additional security verifications.
Permanently close the account if illegal activities are confirmed.

12.3. Consequences of Termination

Once an account is terminated, the user will:

Lose access to bepay services, including wallets and transaction history.
Be required to withdraw any remaining funds within a stipulated period (if applicable).
Have limited rights to dispute or appeal, except in cases where legal recourse is allowed.

bepay reserves the right to retain necessary user data for compliance with financial regulations, tax authorities, or anti-money laundering laws.

13. Governing Law & Dispute Resolution:

13.1. Applicable Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Lithuania, without regard to conflicts of law principles.
Users must comply with local, national, and international financial regulations when using bepay's services.

13.2. Dispute Resolution Mechanism

If a dispute arises between a user and bepay, the parties agree to first attempt good faith negotiations to resolve the issue amicably.
If no resolution is reached, the dispute shall be submitted to binding arbitration in the Netherlands, as per the arbitration rules of NCC in Amsterdam.
Arbitration shall be conducted in English, unless agreed otherwise by both parties.

13.3. Limitation on Legal Claims

Any claim or dispute must be filed within one (1) year from the date of the event giving rise to the claim.
If not filed within this period, the user waives their right to pursue legal action.
By fully onboarding with bepay, users accept these terms and conditions, any other amendment, later modification, update and appendix to these and accepts to freely, voluntarily, and unequivocally waive their right to be awarded any compensation higher than $5,000 for any claim, negligence, recklessness, wrongdoing or tort suffered in relation to bepay in any jurisdiction for the first 10 years after onboarding.

13.4. Class Action Waiver

Users agree that disputes with bepay must be resolved individually and not as part of any class-action lawsuit.
By onboarding with bepay, users accept these terms and conditions, any other amendment, later modification, update, and appendix to these, and accepts to freely, voluntarily, and unequivocally waive their right to participate in collective legal proceedings against bepay.

13.5. Compliance with International Laws

bepay users acknowledge that digital payments, cryptocurrency regulations, and tax laws vary by country.
Users are responsible for ensuring their use of bepay does not violate the laws of their country of residence.

13.6. Regulatory Cooperation & Compliance

bepay may cooperate with financial regulators, tax authorities, and law enforcement agencies if required by law.
Users may be required to provide additional information upon request from regulatory bodies.

14. Disclaimer Policy:

14.1. No Guarantee of Service Continuity

bepay strives to provide uninterrupted service, but does not guarantee:
- Continuous platform availability (e.g., due to maintenance, system upgrades, or technical failures).
- Instant execution of transactions, as blockchain networks and banking systems are subject to delays, congestion, or external disruptions.
bepay does not provide investment, tax, or legal advice. Any information provided is for general informational purposes only and should not be considered a recommendation.

14.2. Financial & Investment Risks

bepay does not provide financial or investment advice. Any decision to trade, hold, or invest in cryptoassets is solely at the user's discretion.
Users acknowledge that:
- Cryptoassets are volatile assets and may lose value rapidly. Users may lose all of their funds. There is no deposit or investment guarantee scheme under any applicable law.
- bepay is not liable for market losses, liquidity shortages, or token delistings on any wallet or platform, nor for the non-acceptance of certain cryptoassets by any merchant in the ecosystem.
- There is no recourse for lost funds due to incorrect transactions or forgotten private keys. All transactions are permanent and immutable.
- It is the user's responsibility to file and pay the correct taxes in his name wherever the tax liability is due. bepay is not responsible and cannot be held liable for any tax filing, calculation, warning, and notification for such matters.
- The user is fully obliged to comply in his country of residence for tax matters and is responsible for such matters.

14.3. No Liability for Third-Party Services

bepay integrates with external financial services, payment gateways, and blockchain networks but does not control their performance.
If an external service provider fails, delays, or breaches security, bepay cannot be held liable for losses incurred by users.

14.4. Force Majeure Clause

bepay is not responsible for any failure to perform obligations due to circumstances beyond its control, including but not limited to:
- Acts of God (natural disasters, pandemics, war, government restrictions, economic collapse).
- Internet failures, cyberattacks, or unforeseen regulatory changes.

14.5. Limitation of Warranties

bepay's platform is provided "as is", with no warranties regarding:

The accuracy, completeness, or reliability of information.
The security of third-party integrations.
The availability or performance of blockchain networks.

14.6. User Responsibility & Due Diligence

Users must exercise due diligence before engaging in any transaction.
bepay encourages users to research cryptocurrency regulations applicable in their country.

15. Indemnification:

User(s) shall hereby indemnify and protect, defend and hold harmless bepay, its subsidiaries, and their directors, officers, officials, agents, employees and counsel and their respective heirs, administrators, executors, successors and assigns (each of the foregoing, an "Indemnified Party"), from and against, any and all losses, liabilities, claims, damages, interest, judgments, costs, or expenses, including without limitation fees and disbursements of counsel, incurred by any Indemnified Party arising out of or in connection with or by reason of your use of the Services, your breach of applicable laws or regulations, and your breach of the representations, warranties or covenants set forth herein. Notwithstanding the foregoing, you shall not be required to indemnify any Indemnified Party for any loss to the extent that that loss is finally determined by a court of competent jurisdiction to have arisen solely out of the gross negligence or willful misconduct of such Indemnified Party.

16. Headings:

The headings contained in these Terms and Conditions are for reference only and shall not affect in any way the meaning or interpretation of the terms.

17. Contact:

If you have any questions or comments about our Terms and Conditions of service as outlined above, please contact us at:

Email: [email protected]